Local Delivery
All items ordered will be mailed out within 7-14 working days (excluding weekends and public holidays) upon verification of payment, unless it is specially labelled as "READY STOCK". "READY STOCK" items will take 3-4 working days to be mailed out.
If the order consists of a combination of "READY STOCK" items and non-"READY STOCK" items, then the parcel will only be shipped when all items have arrived from the supplier.
It might take longer than 14 working days if there is any unforeseenable delay caused by supplier's production speed, logistics delay and so on. In this case, we will inform customers via email.
UPDATE FOR CNY 2024: Our order cut-off date for CNY orders are 16/1 for West Malaysia and 14/1 for East Malaysia and Singapore. Orders made after this date are not guaranteed arrival before CNY and CANNOT be CANCELLED or REFUNDED. Orders made after the date will only arrive by early March.
All local orders will be shipped using KEX/ABX Express.
For West Malaysia shipping addresses, the postage fee imposed would be RM8, whereas for East Malaysia addresses, the postage fee would be RM11. Customers who purchased above RM150 in a single order will be entitled to free postage.
P/S: As our items are mainly preorder based, there are chances that the item ordered is discontinued by our supplier after the order is placed without prior notice.
International Delivery
For customers from Singapore:
International Delivery is available via Aramex and it takes 10-20 working days to be mailed out, excluding weekends and public holidays, upon verification of payment, unless it is specially labelled as "READY STOCK". "READY STOCK" items will take 2-3 working days to be mailed out.
If the order consists of a combination of "READY STOCK" items and non-"READY STOCK" items, then the parcel will only be shipped when all items have arrived from the supplier.
RM30 flat rate for all Singapore orders with tracking number provided, free shipping for orders above $150 (RM465)
For customers from Hong Kong, Taiwan, Australia, China:
International Delivery is available via Aramex (10-20 working days)
Prices depend on Country for all orders, with tracking number provided.